Platform for Healthcare Resource Centers

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Overview

Healthcare resource centers and support groups provide valuable physical and emotional support and education to patients and their caregivers. For over a decade, we've been assisting resource centers in doing their work by providing software solutions that work for them.

Key Features

  • Track interactions.
  • Track notes about interactions.
  • Track resources provided.
  • Real-time reporting and program statistics.
  • Schedule classes, services, retreats, community events, or support group sessions.
  • Track client attendance.
  • Track appointments.
  • Follow-up reminders.
  • Manage and track media library (books, videos, etc.).
  • Manage and support client nutrition.
  • Full audit trail of individual system use and modified records.
  • Individual accounts for each user with role-based access defined by you.
  • Project management and iterative development.
  • Web-based.
  • Fully hosted in secure cloud environment.
  • Training, support, and maintenance.
  • Additional features to fit you.

Advanced Features

  • Schedule and manage prevention and screenings.
  • Track client test results.
  • Manage client mailings and advertising campaigns.
  • Manage nurse navigation.
  • Track and report occupational medicine/employer-related prevention services.
  • EHR integration.
  • Salesforce Marketing Cloud integration.
  • Integration with other internal systems such as analytics or other medical systems.
  • Data analytics.
  • More robust screening/wellness features.
  • Mobile app or website for clients to access resources available and schedules.
  • Mobile app or website for clients to complete surveys or provide data for their interactions.
  • Additional workflow optimization.
  • Additional features to fit you.

Our Process

Our platform is a complete offering based on our experience delivering this type of solution. Your solution is specific and built for you, but leverages our experience and our portfolio of technology expertise to create an optimal, complete solution collaboratively with you.

We start off by working to understand your goals so that they become ours too. Then we offer options, prioritize with you, and provide an estimate as we move towards developing an iterative plan of action and a project timeline.

Our projects are iterative in nature and tightly aligned with your priorities. We have methods and frameworks to quickly build solutions with the features you need in the order you need them.

When you work with us, you have a dedicated project manager who knows how to answer your questions and will work with you from initial idea to implementation and beyond - to design, build, deliver, support, and enhance your solution to achieve your desired outcomes and keep it running far into the future.

Learn more about all of the services that can be part of your solution.